Growth by team size · Small businesses (10–50 people)
You know what's broken. You just don't have anyone to fix it.
You've outgrown doing everything by hand, but you don't have an ops or IT team to fix the process. I become that team: I find the biggest time sinks, fix one properly, then the next.
Sound familiar?
- Work gets copied between your CRM, spreadsheets and inbox by hand.
- Everyone does the same process a slightly different way.
- You know automation could help, but no one on the team owns making it happen.
What I automate
Lead intake & routing
Enquiries are qualified, enriched and sent to the right person automatically.
CRM hygiene
Call notes, next steps and deal fields update themselves after every conversation.
Customer support drafts
Common questions get accurate draft replies your team approves in one click.
Weekly reporting
The numbers you pull together every Monday arrive in your inbox, done.
Where to start
Audit → Pilot
A two-week workflow audit to find the best opportunity, then a pilot that proves it with before/after numbers.